Privacy Policy

Last updated: September 27, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to GlowNest.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
  • Country/State refers to: Sri Lanka.
  • Device means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
  • Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual. Under GDPR and CCPA/CPRA, Personal Data includes identifiers such as names, IP addresses, payment details, and browsing behavior.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including analytics providers, payment processors, advertising partners, and email dispatch services.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to GlowNest, accessible from https://slatspace.com/.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact, identify, or execute transactions with You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Billing address, shipping address, and payment transaction details

Payment Data

We enable You to purchase products or services on Our Website. We use third-party Service Providers for payment processing (e.g., payment gateways). We will not store or collect Your payment card details directly. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, referral URLs, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to track activity on Our Service, store certain information, deliver relevant advertising, and measure website performance.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies | Administered by: Us
    Essential to provide You with services available through the Website, authenticating users, and enabling secure checkout/account functionalities.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies | Administered by: Us
    Identifies whether users have accepted or configured cookie preferences on the Website.
  • Functionality Cookies
    Type: Persistent Cookies | Administered by: Us
    Allows Us to remember choices You make when You use the Website, such as login credentials or language settings.
  • Analytics & Performance Cookies
    Type: Persistent Cookies | Administered by: Third Parties (e.g., Google Analytics)
    Tracks traffic patterns and user behavior to measure efficiency, popular pages, and service performance.
  • Targeting & Advertising / Remarketing Cookies
    Type: Persistent Cookies | Administered by: Third Parties (e.g., Google Ads, Meta/Facebook Pixel)
    Used to deliver personalized advertisements on third-party sites based on Your past interactions with Our Website and to measure advertising campaign performance.

Third-Party Services: Analytics, Ads, & Remarketing

We use third-party Service Providers to monitor, analyze, and market Our Service to You:

  • Google Analytics: We use Google Analytics to track and report Website traffic. Google uses collected data to track and monitor the use of Our Service. You can opt out of having Your activity made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Google Ads & Remarketing Services: We use Google Ads remarketing services to advertise on third-party websites to previous visitors to Our Website. You can opt out of Google Ads customization by visiting Google Ads Settings.
  • Social Media & Third-Party Ad Pixels (e.g., Meta/Facebook): These services place tracking pixels to display targeted advertisements on external networks and platforms after You visit GlowNest.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service: Including processing orders, transactions, and payments, and monitoring Service usage.
  • To manage Your Account: Managing Your user registration and access to registered features.
  • For the performance of a contract: Executing purchase contracts for goods, items, or services acquired through the Website.
  • To contact You by Email or SMS: Sending service updates, invoice/order receipts, security alerts, customer support responses, and informative communications.
  • For marketing and remarketing: Sending newsletters, special offers, and promotional materials via email, and displaying tailored advertisements across third-party websites. You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link.
  • To manage Your requests: Attending to customer support and general inquiries.
  • For business transfers: Evaluating or conducting corporate restructuring, mergers, asset sales, or liquidations.

Sharing of Your Personal Data

We may share Your Personal Data in the following circumstances:

  • With Service Providers: Including payment processors, web analytics providers (e.g., Google Analytics), advertising/remarketing partners, and email distribution services.
  • For Business Transfers: During negotiations or completion of any merger, financing, or sale of company assets.
  • With Affiliates: Requiring those affiliates to honor this Privacy Policy.
  • With Law Enforcement or Legal Authorities: If required by law, court order, or government regulation.
  • With Your Consent: For any other explicit purpose authorized by You.

Text Messages (SMS) Privacy Notice

If You opt in to receive text (SMS) messages from Us, We collect Your phone number and consent records. We send customer care notices, account security alerts, delivery updates, and promotional content. Message & data rates may apply. Reply STOP to opt-out at any time, or HELP for support. No mobile information will be shared with or sold to third parties/affiliates for marketing purposes; phone numbers and consent records are shared solely with SMS delivery Service Providers.

Retention of Your Personal Data

The Company will retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations (e.g., financial recordkeeping for tax authorities), dispute resolution, and contract enforcement:

  • Account & Payment Data: Retained for the active lifecycle of Your account plus up to 24 months post-closure.
  • Customer Support Data: Up to 24 months from ticket resolution.
  • Analytics & Web Logs: Up to 24 months from collection.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any locations where third-party Service Providers operate. This means data may be transferred to and stored on computers outside Your state, province, or country. Where required by applicable law (such as GDPR), We ensure international transfers are protected by standard contractual clauses or equivalent legal safeguards.

GDPR Privacy Notice (EU & UK Privacy Rights)

If You are located in the European Economic Area (EEA) or the United Kingdom (UK), Our legal basis for collecting and using Your Personal Data depends on the data concerned and the specific context:

  • Consent: You have given Us permission (e.g., analytics/remarketing cookies, newsletter signups).
  • Performance of a Contract: Processing is required to fulfill an agreement with You (e.g., product purchases).
  • Legitimate Interests: Necessary for Our legitimate business interests (e.g., fraud prevention, security, basic analytics).
  • Legal Obligation: Necessary to comply with legal laws and regulations.

Under the GDPR, You have the following rights:

  • Right of Access: Request copies of Your Personal Data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of Your Personal Data.
  • Right to Restrict Processing: Request that We limit the processing of Your data.
  • Right to Data Portability: Request a structured, machine-readable export of Your data.
  • Right to Object: Object to processing based on legitimate interests or direct marketing/remarketing.
  • Right to Withdraw Consent: Withdraw consent at any time where consent was the basis of processing.

To exercise any GDPR rights, please contact Us at admin@slatspace.com. You also have the right to lodge a complaint with Your local Data Protection Authority.

CCPA & CPRA Privacy Notice (California Residents)

This section applies solely to California residents pursuant to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

In the preceding 12 months, We have collected the following categories of Personal Information:

  • Identifiers: Real name, email address, IP address, unique device identifiers, phone number.
  • Commercial Information: Records of products or services purchased, obtained, or considered.
  • Financial Data: Payment details handled via payment processors.
  • Internet or Network Activity: Browsing history, interaction with ads, pages visited, analytics.
  • Geolocation Data: Approximate general geographic location derived from IP address.

Sale or Sharing of Personal Information

Under CCPA/CPRA, “selling” or “sharing” includes disclosing Personal Information to third parties for cross-context behavioral advertising (remarketing). By utilizing third-party advertising cookies (e.g., Google Ads, Meta Pixel), We may “share” identifiers and internet activity with advertising networks.

Your Rights under CCPA/CPRA

  • Right to Know & Access: Right to request details about what personal information We collected, used, disclosed, or shared.
  • Right to Delete: Right to request deletion of Personal Information held about You.
  • Right to Correct: Right to request correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: Right to direct Us not to sell or share Your Personal Information for targeted/cross-context advertising.
  • Right to Limit Use of Sensitive Personal Information: We do not collect or process sensitive personal information for inferring characteristics.
  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising any of Your privacy rights.

To opt out of the sale or sharing of Your personal information, adjust Your cookie consent settings or email Us at admin@slatspace.com with the subject line “California Opt-Out Request”.

CalOPPA Privacy Notice (California Online Privacy Protection Act)

In accordance with CalOPPA, We agree to the following:

  • Users can visit Our Website anonymously prior to registration or purchase.
  • Our Privacy Policy link is conspicuously posted on Our homepage containing the word “Privacy”.
  • Users will be notified of any Privacy Policy updates on this Privacy Policy page.
  • Users can update their personal information by contacting Us or logging into their Account settings.

How Our Site Handles Do Not Track (DNT) & Global Privacy Control (GPC) Signals

We honor Do Not Track (DNT) and Global Privacy Control (GPC) signals. When your browser transmits a DNT or GPC signal, We disable non-essential tracking, analytics, and targeted advertising cookies on Your session.

Children’s Privacy

Our Service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If You are a parent or guardian and become aware that Your child has provided Us with Personal Data, please contact Us at admin@slatspace.com so We can delete such information promptly.

Links to Other Websites

Our Service may contain links to third-party websites not operated by Us. If You click a third-party link, You will be directed to that party’s site. We strongly advise You to review the Privacy Policy of every website You visit. We have no control over and assume no responsibility for third-party content or privacy policies.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. For significant updates, We may also notify You via email.

Contact Us

If You have any questions or wish to exercise Your privacy rights under this Privacy Policy, You can contact Us: